Show me where the explanation breaks
Use the form to describe the product, the category, and the way buyers or AI systems keep getting it wrong. I am most useful when there is already some public evidence to read: pages, comparisons, proof, sales language, search results, and recurring misnamings. Bring the live page, the confusing snippet, the bad summary, or the sales note that keeps collapsing.
Frequent questions
How do you usually work?
I start with the wrong name. I look at how a buyer, search result, AI answer, or sales note might misclassify the company, then I trace the artifacts causing that drift. The work usually ends in a practical repair plan tied to pages, proof, definitions, and editorial habits.
Which topics do you take on?
I take on B2B SaaS positioning, category language, generative visibility, AI citation architecture, comparison content, customer proof, and product narrative repair. I am especially useful for complex software that keeps getting described as a simpler tool. If the product needs careful explanation before it can be trusted, it is probably in range.
How fast do you usually respond?
I usually reply within a few business days. A useful first message names the product, the category you want to be in, the category you keep getting pushed into, and a few links I should read. I would rather have one clear paragraph than a polished brief.
What format do consultations take?
I work in focused engagements, usually a diagnostic audit, a narrative repair sprint, or an editorial operating system for teams that need repeatable thought leadership. Calls are useful, but the real work happens in the artifacts: pages, claims, examples, proof, comparison logic, and internal language the team can reuse.
What does it usually cost?
My work sits in the range of serious advisory engagements, not quick copy edits. A smaller diagnostic may be at the lower end, while a deeper visibility and narrative system costs more. I give a rough scope after I understand the misclassification problem and the assets already in place.
What do you not take on?
I do not take on generic SEO retainers, volume blog production, press release writing, ad copy, social posting calendars, or theatrical founder thought leadership. I also do not write claims the product cannot support. If there is no visible evidence behind the story, I will tell you where the evidence is missing before touching the language.
If the market keeps shrinking your product, bring the shrinkage into view.
A cleaner explanation begins with the exact place where the old one fails.
Contact Arden